FREQUENTLY ASKED QUESTIONS
At this moment we accept local and international orders both. For the orders which are placed and are to be delivered locally within Dubai & United Arab Emirates, the local couriers will be used such as Aramex, etc.
Self Pick Up of the Items are also possible in case a user is willing to visit any of our branches.
For international orders we are using emirates post and DHL with fastest shipping which delivers 3-5 working days mostly and provides tracking ID.
Yes We are shipping internationally but make sure your country is included in the drop down list while placing order.
We already have the stock of all the goods that you see in the website, so the moment you place the order your item will be ready for shipment so the only time it will be taking will be for the shipment procedure which depends on your location. However as per the experience the local shipments do not take more than 72 hours.
You can find the track order button both on the top right corner of the website that both redirects you to the tracking order page that you have to provide your email or the order ID for the information.
or simply click here now for an easy access for the tracking.
Un-opened and un-used items in sealed original packaging can be returned for refund or exchange within 3 days of the delivery. However contact us via our contact page for more specific details about exchange & refunds.
At the moment we accept Online Debit/Credit card payment Cash on Delivery (Only limited to local orders)
You can surf through the desired category and choose the item you are looking for, choose the item, the quantity you want, Don’t forget to choose the color carefully in case it suits the item, add the item to your cart and finally you can proceed to check out.
Contact us immediatly on (+97) 554 949129 before delivery.
Whilst surfing the website for your desired item you no need to have any account but at the checkout time you need to provide your information in order of submiting your information for the delivery and such procedures.
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